Refunds.
Prorated refunds may be requested following the cancellation of account.
Terms of service change.
7. Money Back Guarantee. Added paragraph:
"5. In the event a request for a refund is made, it shall only be honored within the first forty-five (45) days of the service period. Should the service period exceed forty-five (45) days, a pro-rated refund shall be provided in the form of a credit to the account of the subscriber. Credits may be applied towards payment for other services offered by TVCNet."
Plans / Rates Changed.
EM100 - plan was discontinued some years back, but not posted.
EM1000 - plan converted to EM2000, doubling space allowance. No change of rate.
Planned Rate Changes.
Over the past 10 years, the cost of our services has increased, in some cases on a yearly basis. Although we have silently absorbed these rate changes over the past decade, current economic and market rate standards have brought us to a point where we need to adjust our rates in order to cover costs. Our current proposal is to increase the rate of most hosting services by 15 to 20%, or $2 more per month in most cases. For example, our proposed SSD Hosting 2000 rate would change from $12.95 to $14.95 (15%). These changes have not yet been finalized, and we have not yet decided on the rollout date for rate changes in 2023.
Monday, February 6, 2023
